Effective Date: [20/06/2026]

 

At GoraCraft, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

If you are a resident of the European Economic Area (EEA), the United Kingdom, or another jurisdiction with applicable data protection laws, you may exercise your rights regarding your personal data by contacting us.

Your Rights Under GDPR

Subject to applicable law, you have the right to:

      • Access the personal data we hold about you.
      • Correct inaccurate or incomplete personal information.
      • Request deletion (“Right to be Forgotten”) of your personal data where legally applicable.
      • Restrict processing of your personal information in certain circumstances.
      • Object to the processing of your personal data where permitted by law.
      • Withdraw your consent at any time where processing is based on your consent.
      • Request data portability, allowing you to receive your personal information in a structured, commonly used, and machine-readable format.
      • Lodge a complaint with your local Data Protection Authority if you believe your rights have been violated.

How to Submit a Request

To exercise any of your GDPR rights, please send an email to:

Email: support@goracraft.com

Please include:

      • your full name;
      • the email address used when placing your order;
      • your order number (if applicable);
      • a description of your request.

We may request additional information to verify your identity before processing your request.

Response Time

We will respond to your request within one month, as required by the GDPR.

If your request is particularly complex, we may extend this period by up to two additional months. If this happens, we will inform you of the reason for the delay.

Verification

To protect your personal information, we may ask you to verify your identity before fulfilling your request.

This helps prevent unauthorized access to your personal data.

Fees

Most GDPR requests are processed free of charge.

However, if a request is clearly unfounded, excessive, or repetitive, we may charge a reasonable administrative fee or decline the request where permitted by law.

Contact Us

If you have questions regarding your personal data or this GDPR Data Request Policy, please contact us.

GoraCraft

Website: https://goracraft.com

Email: support@goracraft.com