Effective Date: [20/06/2026]

 

Thank you for shopping at GoraCraft.

We are committed to delivering handcrafted garments and accessories safely and efficiently to customers worldwide. Please read our Shipping Policy before placing your order.

1. Worldwide Shipping

GoraCraft ships to most countries around the world.

If shipping to your country is unavailable, please contact us before placing your order.

2. Order Processing

All orders are carefully reviewed before production begins.

Most of our products are handmade or custom-made. Production typically takes 5–20 business days, depending on the complexity of the item and our current production schedule.

Orders are processed only after full payment has been successfully received through PayPal.

3. Shipping Time

Estimated delivery times after dispatch are:

      • United States & Canada: 7–20 business days
      • Europe: 7–18 business days
      • United Kingdom: 7–18 business days
      • Australia & New Zealand: 10–25 business days
      • Asia: 5–15 business days
      • Other countries: 10–30 business days

Please note that these delivery times are estimates and are not guaranteed.

4. Shipping Costs

Shipping costs are calculated at checkout based on:

      • destination country;
      • package weight;
      • shipping method.

Any applicable shipping charges will be clearly displayed before payment.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number, if available.

Tracking information may take up to 48 hours to become active.

6. Customs Duties and Import Taxes

International shipments may be subject to customs duties, VAT, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

We recommend checking your country’s import regulations before placing an order.

7. Delivery Delays

Although we strive to meet estimated delivery times, delays may occur due to circumstances beyond our control, including:

      • customs inspections;
      • severe weather;
      • public holidays;
      • transportation disruptions;
      • carrier delays;
      • force majeure events.

GoraCraft is not responsible for delays caused by shipping carriers or customs authorities.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been shipped, additional shipping costs may apply for reshipment.

GoraCraft is not responsible for orders delivered to an incorrect address provided by the customer.

9. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible.

We will work with the shipping carrier to investigate the issue and help find an appropriate solution.

Claims for damaged shipments should be submitted within 7 days of delivery and should include photographs of both the packaging and the product.

10. Contact Us

If you have any questions about shipping, please contact us.

GoraCraft

Website: https://goracraft.com

Email: support@goracraft.com