Last updated: [20.07.2026]

Welcome to GoraCraft.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

By using our website, you agree to this Privacy Policy.

1. Information We Collect

When you place an order or contact us, we may collect:

      • Full name
      • Email address
      • Phone number
      • Shipping address
      • Payment information (processed securely by payment providers)
      • Body measurements required for custom tailoring
      • Order history
      • Customer support communications

We also automatically collect:

      • IP address
      • Browser type
      • Device information
      • Preferred language
      • Cookies
      • Website usage statistics

2. How We Use Your Information

We use your information to:

      • Process orders
      • Produce custom-made garments
      • Deliver products
      • Provide customer support
      • Prevent fraud
      • Improve our website
      • Analyze website performance
      • Comply with legal obligations

3. Custom Tailoring

Many GoraCraft garments are handmade according to the customer’s measurements.

Your body measurements are used solely for producing your ordered garment and are never sold or shared except where necessary to complete your order.

4. Cookies

We use Cookies to:

      • operate the website;
      • remember your shopping cart;
      • maintain login sessions;
      • analyze website traffic;
      • personalize your shopping experience.

You may disable Cookies through your browser settings.

5. Sharing Information

We may share your information only with:

      • payment providers;
      • shipping companies;
      • website hosting providers;
      • analytics providers;
      • government authorities when legally required.

We never sell your personal information.

6. Data Security

We protect your information through:

      • SSL encryption;
      • secure servers;
      • restricted employee access;
      • regular security updates.

Although we use industry-standard security measures, no method of Internet transmission is completely secure.

7. Your Rights

Depending on your location, including under the GDPR, you may have the right to:

      • access your personal data;
      • correct inaccurate information;
      • request deletion;
      • restrict processing;
      • withdraw consent;
      • request data portability;
      • lodge a complaint with your local data protection authority.

8. Data Retention

We retain personal information only for as long as necessary to:

      • fulfill your orders;
      • comply with tax and legal obligations;
      • resolve disputes;
      • enforce our agreements.

After that, your data is securely deleted.

9. International Data Transfers

Because GoraCraft serves customers worldwide, your personal information may be processed outside your country of residence.

Where applicable, we implement appropriate safeguards consistent with GDPR and other applicable privacy laws.

10. Children’s Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from minors.

11. Changes to this Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

GoraCraft

Email: support@goracraft.com

Website: https://goracraft.com